Privacy Policy

At Carve, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains in detail how we collect, use, disclose, and safeguard your information when you use our waste removal services, website, mobile application, and any other services we provide (collectively, "Services"). By using our Services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We may collect several types of information from and about you, including:

1. Personal Information: This includes your name, email address, postal address, phone number, location information (for service delivery), and payment information.
2. Usage Data: We collect information about how you use our Services, your service preferences, the frequency of your service requests, and other engagement with our Services.
3. Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience, gather general visitor information, and track visits to our website.

How We Use Your Information

We may use the information we collect from you in the following ways:

1. To provide, maintain, and improve our Services
2. To process transactions and send you related information, including confirmations and invoices
3. To manage your account and send you technical notices, updates, and support messages
4. To communicate with you about products, services, promotions, and events offered by Carve Transportation and others
5. To monitor and analyze trends, usage, and activities in connection with our Services
6. To personalize your experience and deliver content and product and service offerings relevant to your interests
7. To detect, investigate and prevent fraudulent transactions and other illegal activities

Sharing of Your Information

We may share your personal information in the following situations:

1. With subcontractors and service providers we use to support our business, who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them
2. To comply with any court order, law, or legal process, including to respond to any government or regulatory request
3. To enforce or apply our terms of use and other agreements
4. If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Carve Transportation, our customers, or others

We may also share aggregated or de-identified information, which cannot reasonably be used to identify you.

Data Security

The security of your personal information is important to us. We use appropriate and reasonable technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration or destruction. These measures include encryption, secure servers, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure, so while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Choices

You have certain choices regarding the information we collect from you and how we communicate with you:

1. You may update, correct or delete information about you at any time by logging into your online account or emailing us at privacy@carvetransportation.com.

1. You can opt out of receiving marketing emails from us by following the unsubscribe instructions provided in those emails.
2. You can usually choose to set your browser to remove or reject cookies.

Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by law, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: privacy@carvetransportation.com
• By visiting this page: www.carvetransportation.com/support
• By mail: 201 Mott Street, New York, NY 10012

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